Find the most frequently asked questions. And if you don't find an answer, ask us!
When you make a payment on our site, it is secured by 3D SECURE technology. With this technology, when you pay, your bank can send you by SMS or via a notification a code to enter. If you do not receive it, your payment will fail. You must then contact your bank.
If you did receive a validation code from your bank and the payment still failed, please contact your bank.
